Frequently Asked Questions
Answers to common questions about ordering, delivery, returns and choosing the right products. Can’t find your question? Contact our team.
Oz Bunji supplies growing media and substrates (cocopeat blocks, grow bags and grow slabs), greenhouse film and crop protection (berry film, diffused greenhouse film, knitted shadecloth, weedmat, bird netting, polyester wire and twine), greenhouse and polytunnel structures and parts, and erosion control products such as coir logs and coir or jute matting.
Yes. We deliver Australia-wide. Delivery times vary depending on your location, order size and product availability, so any timeframe we give is an estimate.
Use the Enquire Now or Request a Custom Quote button on any product page, or contact our team with the products, sizes and quantities you need. We will come back to you with pricing and delivery details.
Yes. We quote for bulk and commercial orders and offer trade pricing for larger quantities. Send us your requirements through the contact form and we will prepare a quote.
Yes. We can tailor sizes, quantities and packaging, and provide custom growing media blends based on your crop and growing method. Tell us what you need and we will advise what is possible.
It depends on your crop, growing system and conditions. Our team can recommend suitable products, and our guides on grow bags for commercial horticulture and choosing cocopeat for commercial growing are a good place to start.
Coir pith is the fine, peat-like part of the coconut husk and holds more water. Coir chips are larger husk pieces that create more air space and drainage. Mixes such as a 70/30 pith-chip blend balance moisture retention and aeration. See our 5kg cocopeat blocks.
Berry film is a plastic film used to cover tunnels and protected cropping structures. We supply 180-micron berry film rolls in several widths and lengths, including 11.2m wide commercial rolls, plus Aster+FILM 200um diffused greenhouse film. Browse berry and greenhouse film.
Returns are accepted within 14 days of delivery for products that are unused, in original packaging and in resalable condition. Custom or special-order products cannot be returned unless faulty. Return shipping is paid by the customer except for faulty goods. Read the full return policy.
Let us know within 48 hours of delivery and we will arrange a replacement or refund at no additional cost.
Approved refunds are processed to your original payment method within 7 to 10 business days after we receive the returned product.
Yes. Our team can help you choose the right products and get the best results from them. Get in touch with your questions.
